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Free SmarterTrack

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Free Customer Service Software

Click the button below to download the latest version (3.6.3246) of SmarterTrack 3.x. Other related downloads, such as free language packs and dictionaries, are available on the SmarterTrack Downloads page



SmarterTrack Free edition is a fully functional edition of the program and has no expiration date—it always remains free.

What are the Limitations?

Unlike trial software or shareware, SmarterTools’ free products have no time limits for usage, no nagging pop-up screens, and no inaccessible features. In fact, SmarterTrack Free edition includes the same functionality as SmarterTrack Enterprise edition. However, SmarterTrack Free edition is limited to a single support agent.

Why a Free Edition?

SmarterTools chooses to give away free edition of its products for several reasons:

  • Giving Back - Many SmarterTools employees understand what it is like to be part of a growing company. Budgets are often tight and money is not always available for software expenses. By providing free editions of software, SmarterTools can help small businesses grow and expand.
  • Word of Mouth - Free software is easier to adopt than paid software, and some hurdles to integrating new software are overcome this way. Additionally, we hope that people will appreciate the simplicity and power of our products and tell others. About 75% of our sales are driven through word-of-mouth advertising.
  • Product Evaluations - Product evaluations sometimes take more than 30 days. For this reason, SmarterTools’ free editions do not expire after a certain amount of time. In addition, no functionality is stripped from the product, so you can evaluate the product in its entirety.
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